- How do I delete my account?
- Open Settings, scroll to the bottom and tap Delete account. You'll see what gets deleted before you confirm, and it happens straight away.
- How are coaches checked?
- Every coach uploads two government IDs and a selfie, and a person on our team reviews them and the coach's experience before the coach can appear anywhere on Lynx.
- How do I report or block someone?
- Open their profile, or your conversation with them, and tap Report or Block. We review every report within 24 hours.
- How do payments work?
- You pay your coach directly at each session, in cash or an app you agree on in the chat. Lynx doesn't handle the money.
- Can my child use Lynx?
- Players under 13 are added by a parent, who runs their account. Players aged 13 to 17 need a parent or guardian to agree through an emailed link before they can connect with a coach, and parents are told when sessions start and end.